Delivery and Contact
Ohayou! Clothing is run by two nerds passionate about Japanese popular culture and video games. All of our artwork is drawn by Kurissee, inspired by both of our favourite interests and hobbies.
All of our designs aren't available elsewhere, and are handmade to order by us or by printed by a third party company. Because of this, orders can take a little while to dispatch. If you need your item in time for a birthday or Christmas present, please leave plenty of time for the product to arrive!
International postage can be pretty slow! Please make sure you are able to wait for your item, as standard airmail can take anywhere from 5 working days to 6 weeks! If you would like to use a different shipping method, please contact me before purchasing your order. Please note standard airmail does NOT come with tracking.
Orders are dispatched with Royal Mail 1st Class postage. You should see your item within a couple of days after dispatch, but sometimes they can take a little longer. If you have any doubts after waiting a week, please don't hesitate to contact me!
As each item is made to order, returns are not accepted. If you are truly unhappy with your order, please send me an email and I will do my best to offer a resolution. Exchanges can be requested and if any items are damaged due to insufficient packaging or another issue during transit, I will be more than happy to replace affected items.
You can always reach us quickly by direct message using Facebook or Instagram. We check these two websites frequently so expect a response by the end of the day! If you prefer a more formal means of communication, you can reach me personally at firstname.lastname@example.org. This is checked less frequently.